Privacy Policy

1. Who We Are

Aixphonic ("Company", "we", "our", or "us") is a technology company registered under the Government of India (Udyam Registration). Our registered address is Tamil Nadu, India. You can reach us at intelligence@aixphonic.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, organization name when you fill out our consultation form or contact us.
• Usage Data: Pages visited, time spent, browser type, and device information collected automatically through standard web technologies.
• Communications: Any information you include in messages or emails you send us.
• Payment Information: When you purchase our services, payment details are processed securely by our payment processors (Razorpay / Stripe). We do not store your full card details on our servers.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and consultation requests
• Provide, maintain, and improve our AI tools and web services
• Process payments and manage your subscription or access
• Send you updates, security alerts, and support messages
• Comply with legal obligations
• Analyze usage trends to improve our products

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information with:

• Service Providers: Trusted third parties that assist us in operating our website (e.g., Netlify for hosting, Razorpay/Stripe for payments, Google for analytics).
• Legal Compliance: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your theme preference (dark/light mode)
• Understand how visitors interact with our website (via analytics)

You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Consultation form data is retained for a maximum of 2 years unless you request deletion sooner.

7. Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at intelligence@aixphonic.com.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: intelligence@aixphonic.com
• Address: Tamil Nadu, India
• Website: www.aixphonic.com